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I just want to say how pleased I was with the way I was handled with my broken garage door. The turn around time was better than anyone could ask for. I am usually very difficult to please, and I hardly ever write a Thank You letter, but I do believe in giving good work recognition !
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Thanks Again !
Andy Kozusko
Weichert Realtors
askandy@enter.net
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We had the extreme privilege of having DoorMaster install a new garage door along with having the windows and entry doors capped.The extent of the professionalism and attention to detail exhibited by the "quality installation experts" can not be adequately expressed in this letter.
After seeing the quality of the work performed, we would not hesitate to have DoorMaster back at our house. In fact, my wife is compiling a list of things to be done.
Once again we would like to express our most heartfelt "THANKS" for the excellent job.
Keep up the good work !!!
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Sincerely,
John & Charlotte Kelhart
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The Better Business Bureau
To whom it may concern;
Re; DoorMaster
I am sure that in a months time the number of complaints you receive concerning businesses far outweighs the number of appreciation notes. I am pleased to write to you about a family owned business
in our area that sets an example of what "Good Business Practice" means. If there were any awards
to give out, I would be the first to speak on their behalf.
I had the pleasure of having DoorMaster install a garage door opener on one of my doors. I received an immediate response, fast installation and such professional service, I was astounded. The opener
was very moderately priced and was far better installed than the other existing openers that I have.
DoorMaster even adjusted the others without charge.
It is no surprise that three years later when an accident ocurred damaging one of my garage doors I contacted DoorMaster. However, I live in a very remote area and had to have the door repaired immediately.
I called late on a snowy day which created very bad road conditions and was told that the owner himself
would come right up to see the damage and see that the door was closed up so I could continue my trip
to Colorado. The work has been completed and the bill was amazingly reasonable.
Even in my own profession, I have rarely seen such an excellent well run business. I am pleased that
the concepts of good business practice have not dissapeared.
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I wanted to take the opportunity to thank you and your crew for a job well done. Due to the fact
that my house dates back to the turn of the century, it was not your typical garage door and
opener installation.. However, because of your technicians hard work and attention to detail the
job was a success. The new door has added a modern appearance to my home. I am very pleased
with the outcome, and will recommend your company to others. I wish you, and everyone at
DoorMaster, continued success.
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Best Regards,
Justin Coyle
Nazareth, PA
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